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Modern refrigerators and freezers are designed to be frost-free, automatically defrosting to prevent ice buildup. When you see frost forming on walls, coils, or food, the defrost system has likely failed. This reduces efficiency, takes up storage space, and if left untreated, can cause the unit to stop cooling entirely.
Understanding potential causes helps you communicate with our technicians. Here are the most common reasons for this issue:
Notice frost building up on back wall or evaporator coils, ice forming around door gasket, food in refrigerator section freezing, water pooling at bottom of unit, and reduced cooling performance.
You can manually defrost by unplugging the unit for 24-48 hours with doors open, but this doesn't fix the underlying issue. Check that doors close properly and seals are intact. Defrost system repairs require professional service.
While some issues have simple explanations, many appliance problems require expert diagnosis to identify the root cause and prevent recurring issues.
Identification of which defrost component has failed
Proper testing of defrost heater, thermostat, and timer
Clearing and treatment of frozen drain lines
Verification of complete defrost cycle operation
Prevention of recurring ice buildup
We diagnose and repair frost & ice buildup issues throughout Westchester County and surrounding areas.
Expert diagnosis and repair in Rye. 90-day parts & labor warranty on all repairs.
Available 24/7 for emergency repairs